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Farmers & Merchants Bank

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Contact Information

Important Notice: Please do not enter sensitive information such as your social security number, account number, etc. in the contact form.

Customer Solutions Center
Call 870-673-6911
Call 479-444-4470

About Solution Center Services:
Talk to a solutions center representative about Deposit Accounts, Loan Inquiries,
Debit/Credit, Wire, Credit Cards & similar services

Hours of operations:

M-F, 8 am to 6 pm
Sat - 9 am to 12 noon
Sun - Closed
Closed for all Federal Reserve Bank holidays

Automated Account Services (Telebanc) (24 hours a day)
Call 1-888-672-4222

About Automated Account Services:
Use this automated service to conduct account inquiries and report lost or stolen debit cards

Hours of operations:
Always open - 24 hours a day

Business Solutions Center
Call 870-456-6180

About Business Solutions:
Talk to a business solutions representative about Cash Management, ACH, Merchant, Remote Deposit & Other Commercial Services

Hours of operations:
M-F, 8 am to 5 pm
Sat - Closed
Sun - Closed
Closed for all Federal Reserve Bank holidays

Direct lines to after-hours debit/credit card helplines:
Initiate a debit card dispute: 833-221-8676

Reset your debit card pin: 800-992-3808

For all other debit card inquiries: 833-221-8675

Report a lost or stolen credit card: 727-570-4881

Credit Card Customer Service: 800-423-7503

Reach a Banker at your Local Branch:
Click here for our location directory, which contains a list of our locations, addresses, and phone numbers

Report Identity Theft:
If you believe you’ve been a victim of Identity Theft, ensure you’ve notified the Bank, and then notify the Federal Trade Commission at: 877-438-4338

Credit Bureaus:
If you have disclosed sensitive information in an email or over the phone, you should contact one of the three major credit bureaus and discuss whether you need to place a fraud alert on your file, which will help prevent thieves from opening a new account in your name. Here is the contact information for each bureau’s fraud division:

Equifax: 800-525-6285
Experian: 888-397-3742
TransUnion: 800-680-7289